Empowering people to improve their health and emotional wellbeing
Equipped with a clinically-validated self-assessment tool, various carefully curated resources and an emotionally-intelligent chatbot, mindline.sg serves as a one-stop portal for improving your own wellbeing or finding support for a loved one.
Stress levels remain on the rise for everyone, with individuals’ wellbeing afflicted by the ongoing pandemic and the stresses of adapting to a new normal. MOH Office for Healthcare Transformation (MOHT), with its partner organisations Ministry of Social and Family Development (MSF), National Council of Social Service (NCSS) and Institute of Mental Health (IMH), launched mindline.sg in July 2020 to enable self-care and management of whole-of-person wellbeing during the COVID-19 pandemic and beyond. Subsequently, Health Promotion Board has also joined as a strategic partner in this significant national initiative.
mindline.sg addresses the need for a trusted platform to improve the wellbeing of people in Singapore through technology. Its key features include:
1. A clinically validated self-assessment tool
The tool directs users to the most suitable resources, including both self-help links and helplines, based on their self-assessed level of stress and anxiety. Referring users along these pathways of intervention and support streamlines access to care and support resources.
2. Wysa, an emotionally intelligent AI chatbot
Available 24/7, the chatbot enables users to share their emotions safely and anonymously without being judged, anywhere and anytime. It also provides users in Singapore with free access to a wide range of self-management and cognitive behavioural therapy exercises.
3. A compendium of customised local resources, direct hotlines and self-care exercises
A portfolio of resources carefully curated from various social and healthcare organisations, and span the following domains and themes:
Helplines and counselling by phone
Employment support
Financial assistance
Family and Caregiving support
Volunteering opportunities
Health and fitness tips
MOHT has launched this website as a base platform and will integrate more customised and newly-emerging resources in the coming months. To this end, mindline.sg will be adapted to address the growing needs of the population, thereby providing an evolving palette of resources. While mindline.sg is a one-stop for the general population today, it aims to address the needs of specific population groups such as youth, working adults and seniors over time.